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Chen graduated with a Bachelor of Applied Science (Physiotherapy) degree from the University of Sydney in 2012. She developed a keen interest in hand therapy whilst working at Sydney Hospital Hand Unit in 2014. Chen gained further experience in treating hand trauma whilst working at a private practice in Sydney. She joined the Hand Therapy Group in 2018 and enjoys treating complex fractures, elbow injuries and sports injuries.

Chen is an Accredited Hand Therapist (as awarded by the AHTA) and became a Certified Hand Therapist (USA) in 2019. She is currently the NSW representative on the AHTA Advocacy Committee.

Chen consults at Hills Norwest Hand Therapy and Macquarie Hand Therapy, and is fluent in Mandarin.​